This is the thirty-sixth issue of Culture Amp's weekly email updating you on all the best #peoplegeek news around.
"'What is in it for the candidate?' is the fundamental question that a job ad needs to answer."
CEO of Mulseoft Greg Shlott shares his insights on company culture and just how easily it can crumble. He attributes this to three simple factors: communication breakdowns, me-first leadership, and the occurrence of employee factions. Communication breakdowns contribute to anxiety which affects productivity and happiness. Me-first leadership is self interest versus thinking about the team as a whole. Splintering into factions is when a split workforce of old-timers versus new-timers causes a breakdown.
Five years ago (4.5 min)
Kellan Elliott-McCrea, CTO at Etsy writes in his farewell letter how things have changed in the five years he’s served at the company. He talks about how important culture is when developing software and how five years ago it was unheard of to develop software with a diverse team. He left Flickr for Etsy to test out ideas and theories he had to make a better product and five years later he's decided he has succeeded. He now moves on to new horizons.
Karl Moore writes about why he thinks older employees get less praise and recognition than employees in their 20’s, 30’s and even 40’s. His theory is that by the time you reach a certain age, and certain tenure at a company or profession, people just learn to expect greatness. He also theorizes that the younger crowd needs the encouragement of the older, more experienced generations. He finishes by reminding younger managers that even the ‘old guys’ enjoy hearing “good job” on occasion.
Rachel Nabors talks about her experience speaking at comic cons and conferences, and why she will no longer do so if the event does not have a code of conduct. She argues that even though a conference may have all the best intentions of attracting responsible guests, there are many reasons to have a code, regardless. Important things to include in a code of conduct are: declaring a safe space for everyone, to let everyone know what is and isn’t tolerated and how to get ahold of someone in the event of a problem.
What do post-it notes, microwave ovens, the Slinky, fireworks, Play-doh and penicillin have in common? They were all created by accident thanks to serendipity. In Silicon Valley innovation is often linked to the success or failure of a business. When Yahoo controversially revoked their work from home policy they acknowledged that although people are more productive when they’re alone, they’re more collaborative and innovative when they’re together. Organizations such as Google and Facebook are taking this to the next level by designing their offices to create as many “casual collisions of the work force” as possible. When it comes to workplace innovation or figuring out the crucial 'unknown unknown’ is it possible to solve these problems by engineering serendipity?
After selling out in San Francisco earlier this year, Culture Amp is happy to announce that it's bringing its Culture X Design Unconference to New York. The idea is to get #peoplegeeks together so we can learn from each other with a combination of keynote speakers and unconference sessions. Don’t miss out on our special early bird rate.
After the success of our August People Geekup in San Francisco we've decided to make it a monthly event. The 22nd of September is the date to add to your calendar. Make sure you RSVP early so you don't miss out.